Our Services

Communication

Liaising with landlords and occupiers on tenancy matters. We pride ourselves in always being available at the end of a phone. We have positive one to one relationships with all our tenants and respond to their needs as quickly and as efficiently as possible. Tenant meeting are held as required and are normally every six months.

Quarterly statements

Quarterly statements to landlords with information on rent collected and expenses for the quarter, distribution of funds to designated accounts and reconciliation of accounts. Tenants also receive quarterly invoicing and statements of expenditure.

Service charge

We hold service charge accounts for each managed property and provide quarterly reporting to tenants and landlords. We conduct budget forecasting and manage the cash flow of the accounts to meet requirements. Accounts are reconciled quarterly by an independent accountant and audited annually.

Maintenance

We have established a strong working relationship with M&E companies and independent tradesmen. They carry out under supervision repairs and maintenance of the property. We actively operate a preventative maintenance program to negate breakdowns and failures in a building.

Dilapidation advice

Advice to both landlords and tenants on dilapidations needed to comply with the yielding up of a lease.

Asset Management

We don’t just do property management. Our team always have one eye on improving the value and profitability of an owners building as well as keeping costs to a minimum. Risk mitigation is a big priority ensuring the owners building is fully compliant

Collection and payment of Rents

All properties have their own rent account which the tenants pay into. Once reconciled for the payment period the balance is forwarded to the designated bank account together with a statement for accounting purposes.

ESG

Rock are committed to furthering our ESG impact, performance and awareness. We seek to maximise the benefit of our ESG commitment to the wider community, our clients and employees.

Commercial property management without the hassle

Rock offers a bespoke personal service and the professional team tailor their property management service to suit the requirements of each individual client.