Our Services

communication

Liaising with landlord and/or tenant on tenancy matters. We pride ourselves in always being available at the end of a phone, we have positive one to one relationships with all our tenants and respond to their needs as quickly and as efficiently as possible. Tenant meeting are held as required and are normally every six months

Collection and payment of Rents

All properties have their own rent account which the tenants pay into and once reconciled for the payment period the balance is forwarded to the designated bank account together with a statement for accounting purposes.

maintenance

We have established a strong working relationship with M&E companies and independent tradesmen who carry out under supervision repairs and maintenance of the property. We actively operate a preventative maintenance program to negate breakdowns and failures in a building.

Rent Reviews

We act on behalf of the landlord to negotiate all rent reviews. We have a good market knowledge and evidence in the relevant property sector to achieve the best market rent. Some leases are based on RPI increases which we administer and record with the relevant paperwork.

Quarterly statements

Quarterly statements to landlords with information on rent collected and expenses for the quarter, distribution of funds to designated accounts and reconciliation of accounts. Tenants also receive quarterly invoicing and statements of expenditure.

Tax Management

Completing Income Tax returns for overseas clients

Residential Management without the hassle

Rock offer a bespoke personal service and the professional team tailor their management service to suit the requirements of each individual client.

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