Exceptional Property Management

We are focused on building long-lasting and transparent client and occupier relationships and we work hard every day to get the most out of your property. Our team are always on hand to deal with issues quickly and effectively.

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300,000

Sq Ft under management

5

Strong team

15 Years

Managing Guernsey properties

We treat your property as if it were our own

Property Management

Designed for your peace of mind, you can rest assured that our property management services ensure properties are maintained to the highest standards. We manage all aspects, from maintenance to regulatory compliance, to enhance value and tenant satisfaction.

Maintenance Team

Our in house maintenance team often reduces the need for third-party contractors and enables swift, cost effective solutions to problems that arise. We support your buildings and their occupiers by understanding and looking after the nuts and bolts.

Rapid Response

Our dedicated management team offers round-the-clock support to deal with issues 24/7. We provide responsive and effective service delivery to even the most exacting tenant.

High Tenant Retention

We take great pride in achieving tenant satisfaction resulting in less attrition and a stable income stream. Strategic and effective property management allows our landlords to protect and enhance the value of their investment.

Fully Comprehensive Property Management

Ready to elevate your property value and efficiency? Transform your property management experience today by partnering with Rock Commercial. Explore how our robust property management services could benefit you.

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Financial Services:

We administer the day-to-day finances of your property, ensuring the validity and accuracy of all your records, including;

  • Rent and Service Charge Collection

  • Efficient Payment of Suppliers

  • Service Charge: PPM and Lifecycle

  • Service Charge: Budget Control

  • Customised Reporting

Landlord and Tenant Services:

We utilise the synergy between property and asset management to build positive relationships with occupiers so that we are one step ahead at all times;

  • Ensure Optimal Occupier Retention

  • Lease Renewals

  • Rent Reviews

  • Property Inspections

  • Regular Tenant Meetings

  • Communication and Responsiveness

Statutory Compliance Services:

We ensure your building fully complies with health and safety requirements through;

  • Health and Safety Audits

  • Fire Risk Assessments

  • Legionella Testing

  • Fixed Wire Testing

  • Contractor Management Procedures

  • Procurement of Security and Energy Services

ESG and Innovation

Environmental, Social and Governance is at the forefront of everything we do at Rock. We encourage our clients, occupiers and suppliers to embrace these principles;

  • Risk Assessments

  • Clean Energy Initiatives

  • Data Collection

  • Benchmarking

  • Utility Procurement

  • Green Building Certifications

  • Charitable Initiatives

Dynamic Property Management

Case Studies

Our hands on attentive property management team make our clients lives hassle free. These examples highlight that attention to detail, pro-activity and responsiveness make a real difference.

    The Albany

    The trust company who manage the affairs of the owner needed a new management company. Rock Commercial have been tenants in the building for 15 years and have a good working knowledge of the property and its tenants. We were successful in being appointed managing agent and have been tasked with reviewing and improving the services in the building plus the general condition. Many improvements have already been made and working with the tenants and landlord the property is being restored to full working order.

    Bordeaux Court & 18-20 Le Pollet

    The Landlord decided to part company with his managing agent and appoint Rock Commercial for a fresh approach. Working with the tenants of Bordeaux Court, a communal area refurbishment is planned and as a matter of priority tenants are sought for the offices at 18-20 Le Pollet. New maintenance contracts have been put in place and costs reviewed to cap expenditure.

    Windsor House

    Rock Commercial acquired the property on behalf of the new landlord. Following an extensive refurbishment which took the building back to a shell, new services and M&E were installed together with a modern fit out. The result was a highly desirable office building which was swiftly let to multiple tenants. Rock Commercial manage the building and work tirelessly to keep the property in good order which is helped by a very good working relationship with the tenants.

Have a question?

FAQ

Here are a few of our most frequently asked questions.

  • What is included in our property management services?

    We offer a fully comprehensive property management service with a dedicated team to protect and enhance your property.

  • How often are property inspections conducted?

    Quarterly inspections are an absolute minimum. Given the proximity of our managed portfolio, the management team are often on site daily.

  • What are the financial benefits?

    First and foremost, it saves you time to do what you do best leaving us to oversee all aspects of your property. We can maximise the rental income through keeping voids low and increasing rents at review. With our network of reliable and affordable contractors you will spend less on repairs and maintenance. This will save you time and effort but also enhance the value and appearance of your property.

  • How are compliance and safety regulations managed?

    The primary responsibility of our property management team is to ensure that your property is compliant with all relevant laws and regulations. We have robust risk management strategies in place to identify any potential risks such as fire hazards or structural issues.

  • What are my obligations when the lease comes to an end?

    This depends on the requirements of the lease. There are many considerations, eg. does the lease require you to remove any fixtures or make good any alterations? Are you required to decorate and return the property in a good state of repair? Our team can guide you through these considerations.

  • Do we help with lease negotiations and renewals?

    Yes, we assist with all aspects of lease negotiations and lease renewals. We identify lease expiries and break options well in advance. Our aim is to ensure optimal occupier retention.

  • How do we manage service charge administration?

    We ensure that service charges are administered in accordance with RICS best practices and act on your behalf should any disputes arise.

  • Do you manage residential property?

    Yes we can. Whilst commercial property accounts for the bulk of our managed portfolio, we have a number of residential units which we look after for clients.

Trust us to handle the details so you can focus on growing your portfolio

Our expert team is equipped to present the highest standards of care and compliance, tailored to you. Contact us to learn how we can help you achieve your goals and maximise your investment.

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